Shipping and return policies for Hefty
- Shipping Info
Shipping will be handled by UK ROYAL MAIL - estimated delivery times will be supplied when ordered
- Return Policy
We cannot accept items for return unless they are faulty. If we have sent you the wrong size garment, different to what you ordered, then we will send you the correct size.
Please note that the return costs are not pre-paid. Postage or other return costs will be the customer's responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods. In cases where we do refund return postage, we will only refund the cost of standard Royal Mail registered post. If you choose to use any enhanced return option, such as Special Delivery, this will be at your expense. You must return the goods, together with their packaging, in the same condition as supplied to you. Returns are sent at your risk.